It is sometimes prudent to presume that disputes may take on the status of near inevitability in business and commercial transactions. Yet the dispute resolution clauses included in most contracts are often boilerplates which fail to take cognisance of the unique context and business objectives of the parties at the commencement of the contractual relationship. The resultant loss of time and resources when parties fail to make provision for appropriate dispute resolution alternative is no doubt inefficacious and bad for business